
I have been waiting for a long time since I started this blog to have something to say about the restaurant industry. Today we finally hit a nerve, the walk in large party.
Here is a little heads up for anyone who has not worked as a server, call ahead. Unless you really want to make a lot of enemies fast do us and yourself a favor and call the restaurant well ahead of time. I'm not talking as you are loading up the bus or getting into your cars, I mean hours and preferably days ahead of time. Of course, if your goal is to make my epic douche bag list then showing up unannounced is a great first step. Nothing makes me happier than turning away a large group on a busy night when they waltz in at peak times. Honestly, do you think that a magical room appears to accommodate your group? Even better is when they get upset that there could be a wait upwards of an hour. I guess I could set off an air horn and scream for everyone that's ahead of you to pack it up but that doesn't strike me as good business. You won't see it this way, you're a douche bag.
You know what is even better?...when you call ahead like a good trooper and then show up anyways when your reservation has been turned down. By golly! It's a two hour wait, just like we told you it would. I can appreciate the determination and willpower you are exerting in being a douche bag, but believe me it's not helping your cause. In your eyes there are five tables all near each other that are all going to finish up just in time to help you out. Here is a heads up number two : It doesn't work that way, and if it does a simple thanks would be much more appreciated over the rudeness and disregard for property that will ensue.
Another strategy that won't pan out for you is arguing with the person when they decline your reservation. It is not our fault that you planned a get together and neglected to actually pick a place until four hours before. Fun fact number three : There are always other people out there that have their shit together better than you do, and they are enjoying a nice meal at the back.
Once you are seated and ready to rock, hopefully because of a successful reservation, there are other courtesys you should adhere to. Just because you don't want to be seated near your children to have a nice quiet dinner doesn't mean that we are a baby sitting service. Watch your own fucking demon spawn, letting them take it out on a server is not the proper course of action. You would not know this as you are enjoying yourself across the room blocking out your child's shrieks.
The last piece of the puzzle is the random hours walk in. It's 10pm and your are on the way home with the team from a tournament and hunger strikes. Being a shrewd manager, I tend to send people home when it slows down and sadly I don't have five server ninjas who swoop down from the rafters when your unsuspecting ass rolls in. The two of us that are left would love to run around like chickens and potentially have a stroke making sure you get every demand. A quick call on your way down ,or heaven forbid pre-game may have saved us a few grey hairs and a substance abuse problem. You don't care though, obviously servers don't have a soul. Let's treat them like a common whore and move on.
So cheers to the large groups of douche bags headed out to eat this summer, I hope having your head up your ass that long doesn't cause too much discomfort.